St Neots, United Kingdom
+441480404529
office@supportchatbotsoftware.com

Support Bot Knowledge Software

Use natural language with our Intelligent ChatBot Software. Simply teach the bot, for example: "Show me more information about product X" or "How I can create new case?". We will build a bot for you.

WORKS WITH ANY WEB PAGE

The Bot software works with any existing web site. The bot use separate web page hosted on our servers. It works as a Skype bot, Slack bot

API AVAILABLE

Instead of a web page we can provide a separate API. Your web page can use just our API to deliver the bot intelligence and knowledge

CUSTOM DESIGN

We provide custom design service. Your bot won’t look like any other

ABOUT

What is a bot with Knowledge base

We used to see many Bot software on websites but We go beyond standard Chat Bots. We provide intelligent bot software. It’s new way in relations between you and customers

A few things we’re great at

Software development and artificial intelligence is our passion

KNOWLEDGE BASED SYSTEMS

We specialise in knowledge based systems which take knowledge from different data sources. It uses Artificial Intelligence solutions and generate problem solving procedures and decision making software. Ideal solution for company support.

NATURAL LANGUAGE PROCESSING

Our Bot software support Natural Language Processing. It helps identify problems using natural language by customers or employees.

SENTIMENT ANALYSIS

Our Bot also support Natural Language Processing Sentiment Analysis. It allows analyse customers feedback on forums or social media such Twitter

DIFFERENT PLANS

The Support Bot Software offers different pricing plans. It allows you manage costs in easy way. Also our team will help you customise the bot and setup the knowledge database

CASE STUDY

The Secret of Success

Let suppose your customers need help with products. Your support team receives questions about products, services. Your company published product manual. Customers reads manuals but it’s likely that they still need help and send questions to your support team and make calls.

Our Bot Knowledge Support Software allows answers questions in an intelligent way. Customers can use natural language as the bot understands questions like human does.
CUSTOM DESIGN

The bot can be customised.

API BOT AVAILABLE

The Web API also can be used instead of full Bot.

CASE STUDY

The Secret of Success

Use the support bot software internally in the company. The bot helps your team to solve problems answering on several questions. The bot keeps all company knowledge “How To”. For example: “How to upload new blog?” or “I can’t add new blog”. The bot understand human natural language. Employees doesn’t need browse many documents how to solve particular problem or bother other team members.

WEB BASED BOT

The bot can exists on any web site. Also company internal web site

CLOUD DATABASE

The data can be stored in cloud. The same data in any company office

Join us! It will only take a minute

Latest News

Please read about our software and intelligent solutions

Knowledge base

Our latest development allows us create knowledge base from existing faq documents. The documents usually contain pairs of questions and answers. Our knowledge software converts it into knowledge base where[…]

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The Bot Software with Knowledge base explanation

The video shows how the Knowledge Bot software works.

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Contact us

Please don’t hesitate to contact us